Your success is our priority. Whether you need technical support, have partnership inquiries, or require regulatory guidance—our team is here to assist with your digital asset needs. Professional support for all your digital asset needs.
Headquartered in the United States and registered as a Money Services Business (MSB) with FinCEN, IDCXS is committed to providing compliant, secure, and innovative digital asset services.
US incorporated entity with comprehensive regulatory compliance and institutional-grade operational standards.
Strategic expansion across Europe, Asia, and Latin America markets with localized compliance and partnership development.
We are committed to providing timely responses to all inquiries based on urgency and complexity.
Standard support questions and platform information
Account access, verification, and trading support
Security concerns and vulnerability reports
Platform outages and urgent security incidents
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
Account verification requires completion of our KYC process, including identity documents and proof of address. The verification typically takes 24-48 hours for individual accounts.
We employ institutional-grade security including 98%+ cold storage, multi-signature wallets, HSM protection, and comprehensive monitoring. All users must enable 2FA for account access.
Yes, IDCXS Crypto Group Ltd is registered as a Money Services Business (MSB) with FinCEN in the United States. We maintain comprehensive compliance with applicable regulations.
Launchpad participation is tiered based on IDCX token holdings. Higher tiers receive greater allocation opportunities for vetted projects that pass our rigorous due diligence process.
Join the future of compliant digital finance. Experience the IDCXS difference with our unified ecosystem approach.