Contact Us

Connect Excellence

Professional support for all your digital asset needs.

Support Inquiries Partnerships Relations
About IDCXS

IDCXS Crypto Group Ltd

Headquartered in the United States and registered as a Money Services Business (MSB) with FinCEN, IDCXS is committed to providing compliant, secure, and innovative digital asset services.

Modern corporate headquarters

Corporate Excellence

US Incorporated Entity
FinCEN MSB Registration
Global Market Expansion
Institutional Standards

Regulatory Compliance

MSB Registered
FinCEN compliance framework

US incorporated entity with comprehensive regulatory compliance and institutional-grade operational standards.

Global Market Strategy

Strategic expansion across Europe, Asia, and Latin America markets with localized compliance and partnership development.

Response Time Commitment

We are committed to providing timely responses to all inquiries based on urgency and complexity.

< 24h

General Inquiries

Standard support questions and platform information

< 4h

Account Issues

Account access, verification, and trading support

< 2h

Security Matters

Security concerns and vulnerability reports

< 1h

Critical Issues

Platform outages and urgent security incidents

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

How do I verify my account?

Account verification requires completion of our KYC process, including identity documents and proof of address. The verification typically takes 24-48 hours for individual accounts.

What security measures protect my funds?

We employ institutional-grade security including 98%+ cold storage, multi-signature wallets, HSM protection, and comprehensive monitoring. All users must enable 2FA for account access.

Is IDCXS regulated?

Yes, IDCXS Crypto Group Ltd is registered as a Money Services Business (MSB) with FinCEN in the United States. We maintain comprehensive compliance with applicable regulations.

How can I participate in launchpad projects?

Launchpad participation is tiered based on IDCX token holdings. Higher tiers receive greater allocation opportunities for vetted projects that pass our rigorous due diligence process.

Ready to Get Started?

Join the future of compliant digital finance. Experience the IDCXS difference with our unified ecosystem approach.